Find a Solution to Your Application Online or by Phone! Don't worry if your facility has limited or no access for visitors! Contact KEYENCE for... Target testing Measurement and evaluation Application support and more!

As the environment changes quickly, we're finding new ways to help you find the solution you need. If you're working on a new or existing application, and you have limited capability of bringing visitors in - we're still here for you. We can even test parts/targets and run measurement verifications remotely!

Remote Support Overview

Fill out the form below to get started.

  1. You

    Submit the questionnaire at the bottom of this page.


    Your local product engineer will reach out.

  3. You

    If needed: send us the parts we'll need to help you.


    We'll perform the necessary checks and stay in touch, or reach out to discuss.


    We'll provide you detailed summaries of meetings or tests.

Remote Support Consultation Topics

KEYENCE's wide range of products ensure that you can find what you need for your application.
To get started with remote application support/testing, either give us a call or email - or select from the categories below, let us know a bit about your application and your local expert will reach out!

Machine Vision System Inspection

KEYENCE evaluates targets using actual equipment and provides a report of the results according to the requested inspection details.

Measurement Sensors (1D / 2D / 3D)

Using a compact inline-ready measurement system, KEYENCE measures the target and provides a report of the evaluation results and inspection feasibility.

Part Marking Solutions

KEYENCE uses inkjet printers and laser markers to perform marking and processing of actual targets.

Code Reading (1D / 2D)

Using a barcode or 2D code provided by the customer, KEYENCE assesses the installation distance and angle required for readability according to the size and conditions, and provides a report of the results.

Digital Microscopy and 3D Surface Analysis

With all customer requests in mind, KEYENCE determines the best microscope or measuring system for imaging and provides a report of the observation and analysis results.

Dimensional Measurement Machines

KEYENCE selects the best dimensional measurement system according to requests from the customer and provides a report of the measurement results.

Intelligent Sensing Solutions (height, appearance, static)

KEYENCE evaluates targets using actual equipment and provides a report of the results according to the requested judgment details.

Photoelectric, Fiber, and Laser Sensing Solutions

Using multiple actual devices for testing, KEYENCE proposes the best sensor according to the target characteristics.

What type of testing are you interested in? (required)
Is there any specific inquiry or request regarding the project or a specific product you are interested in?

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