Repair Service Request

In order to ensure prompt repair support and smooth communication, please complete the form below and email it to the repair department using the link below.
Once received, KEYENCE will review your request and contact you as soon as possible with the next steps to resolve your problem.
Please do not send products to KEYENCE without prior authorization.

Please follow the link below to submit repair request(s) and check repair status for the BT/DX Series handheld mobile computer.

BT/DX Series Repair Portal Site