Thai Hot Runner Service Co., Ltd. (THRS), a Samut Prakan-based specialist in hot runner systems and full-cycle plastic injection technology, brought the KEYENCE XM Series (XM-5000) handheld coordinate measuring machine (CMM) into its inspection process. Founder and hands-on user Sitthiphan Onmaneevan — “Khun Pop” — describes how the CMM makes measurement fast, accurate and possible both in-house and on-site, and how it has become a tool for building customer trust that supports the company's long-term growth.
This case at a glance
- Hot runner specialist. Founded in 2013, THRS distributes and maintains hot runner systems and EOAT, offers full-cycle plastic injection technology, and was the first in Thailand to import the In-Molding Degating System.
- Chosen for ease of use. THRS selected the XM-5000 for its function, capability and, above all, the user-friendliness that matters to the team.
- Measures in-house and on-site. As a handheld CMM, it can be carried to measure molds at the customer's site, complete with full reports.
- Covers every inspection job. New parts after machining, rework, and mold-copying — fast, tidy and concise.
- Builds trust. Owning equipment of this level signals professionalism and reassures customers about THRS's standards.
Handheld
Carried to measure at the customer's site, in-house or off-site
Every job
New production • rework • mold copying
Easy to use
User-friendly, with complete measurement reports
About Thai Hot Runner Service Co., Ltd.
Thai Hot Runner Service Co., Ltd. (THRS) was founded in 2013 as a specialist in hot runner systems, providing both distribution and maintenance and also supplying and building End Of Arm Tooling (EOAT) jigs. Over time it has grown into a leader in full-cycle plastic injection technology.
The company was the first in Thailand to import the In-Molding Degating System, a technology that cuts the gate inside the plastic injection mold — right within the mold — helping to reduce waste and improve production efficiency.
ChallengeWork that must be fast, accurate and trust-building
Khun Pop sums up his work policy in a few words: “fast, responsive, tidy and concise.” THRS's work spans the inspection of new parts fresh off the machine, rework, and jobs that require copying molds — all of which demand measurement that is both quick and accurate.
On top of that, customers sometimes cannot conveniently send their molds back to the company, so THRS needed a tool that could be carried to measure at the customer's site — together with the wish to show customers a level of professionalism and reliable, trustworthy standards.
SelectionWhy the KEYENCE XM-5000?
Before deciding to invest, Khun Pop had already seen and handled KEYENCE CMMs through friends who were using them. His good impression built up steadily until the decision came without hesitation.
“I had two friends who were already using KEYENCE — especially the CMM, which had a shape and design unlike anything I'd seen. It looked modern and had a certain flair, so I kept seeing and touching it. Even though I didn't have the budget back then, my good feeling toward this machine kept building, so when the day came that I could afford it, I didn't hesitate at all — I decided to buy it right away.”
— Sitthiphan Onmaneevan (Khun Pop), Founder, THRS
The deciding factor for the XM-5000 was its balance of function, capability and ease of use.
“I chose this KEYENCE model because it answers everything — function, capability, and, most importantly, ‘user-friendliness.’ It’s easy to use and easy to understand, which matters a lot to our team.”
— Sitthiphan Onmaneevan (Khun Pop), Founder, THRS
Results“Phi Wang,” handling the job in-house and on-site
Khun Pop even gave the CMM a nickname — “Phi Wang” meaning something like “a reliable senior colleague” — reflecting the trust he placed in the machine.
“I named this machine ‘Phi Wang’ because I have many hopes riding on this investment — hopes for our image, our credibility and the quality of our work. KEYENCE isn't just a good tool; it helps us work faster, more accurately and more efficiently.”
— Sitthiphan Onmaneevan (Khun Pop), Founder, THRS
In everyday use, the strength of a handheld CMM becomes clear when the machine is carried to measure at a customer's site.
“Sometimes customers can't conveniently let us bring molds back to the company, so we can just carry the KEYENCE machine and measure on-site. That lets us work conveniently, quickly and more accurately, and we get complete reports — making our work far more flexible, whether in-house or off-site.”
— Sitthiphan Onmaneevan (Khun Pop), Founder, THRS
Beyond work efficiency, owning equipment of this level has a direct effect on customer trust.
“Another very important thing is that when customers see we have equipment at this level, they know right away that we're professionals — with tools accepted by the market's leading operators. That gives us confidence that customers truly trust and rely on our standards.”
— Sitthiphan Onmaneevan (Khun Pop), Founder, THRS
OutlookGoals for future growth
Khun Pop frames THRS's growth through the lens of customer trust, stressing that the quality of the work is exactly why a tool like the KEYENCE CMM is essential.
“First of all, I have to thank our customers for the confidence they place in us — that's how we've grown to where we are today. [...] We want to stay in our customers' hearts, always earn their praise, and always earn their support and repeat business. That's why our work has to be good — and why we simply need the KEYENCE CMM.”
— Sitthiphan Onmaneevan (Khun Pop), Founder, THRS
As a partner, KEYENCE (Thailand) Co., Ltd. is honored to take part in improving production quality and to be one of the forces helping to drive THRS's growth forward — together, steadily and sustainably.
Frequently asked questions (FAQ)
Q What does Thai Hot Runner Service Co., Ltd. (THRS) do, and why did it choose the KEYENCE XM-5000?
A
Founded in 2013, THRS is a specialist in hot runner systems, providing both distribution and maintenance as well as supplying and building End Of Arm Tooling (EOAT) jigs. It has grown into a leader in full-cycle plastic injection technology and was the first company in Thailand to import the In-Molding Degating System, which cuts the gate inside the injection mold to reduce waste and improve production efficiency.
Q Why did THRS choose the KEYENCE handheld CMM XM-5000?
A
Founder Khun Pop had seen and handled KEYENCE CMMs through friends who were already using them, and was impressed by their modern design. When the time came to invest, he chose the XM-5000 because it delivered on function and capability and, above all, user-friendliness — easy to use and easy to understand for the whole team.
Q Why did the founder nickname the KEYENCE XM-5000 “Phi Wang”?
A
He named the machine “Phi Wang” — meaning something like “a reliable senior colleague” — because he placed many hopes in the investment: for image, credibility and work quality. He hoped it would build customer confidence that THRS is ready to deliver good work and solve problems precisely, quickly and professionally.
Q How does the XM-5000 support THRS's day-to-day work?
A
The XM-5000 supports a work policy focused on speed, tidiness and efficiency, covering the inspection of new parts after machining, rework, and mold-copying jobs. It makes work more convenient, faster and more accurate, and produces complete measurement reports.
Q Can the XM-5000 be used to measure molds at a customer's site?
A
Yes. Because it is a handheld CMM, when customers cannot conveniently send molds back to the company, THRS can carry the KEYENCE machine to measure on-site, making work more flexible whether in-house or off-site.
Q How does owning a KEYENCE XM-5000 affect customer trust?
A
When customers see that THRS has equipment of this level, they immediately recognize the company as professional, using tools accepted by leading operators in the market. This gives customers confidence to trust and rely on THRS's standards.
