
Cass-Clay Creamery of Fargo is a dairy plant that manufactures yogurt, milk, cottage cheese, and more. The factory produces fresh dairy products by utilizing local farms from the surrounding areas.
We used to use a regular continuous inkjet printer, then your sales engineer had come in with your new technology and a couple of samples and we decided to go the route of the laser. For the operators it is simple and the touch screen is easy to use. You never have to worry about the ink stream and it is always a nice consistent print.
An engineer had come in to do the install and it went really fast, I would say within two to three hours we were running. I do not use it everyday myself but for the operators it is seamless. They can see right away if it is not printing, it faults out if it misses a print and it is easy to restart.
One time we made a call and within five minutes we were up and going. We have eight different people that run the machine and I have not heard any complaints about it. We have seen benefits in up time for sure. We used to have an old CIJ from another brand on that line that used to get gutter faults and we could be down up to hours due to those gutter faults. With the FP we have had significantly more uptime, i.e. no down time. We also do not have to purchase ink and solvent anymore. The ROI for the cost of the unit is less than one year payback with the reliability of the unit along with no consumables.

We currently have boxes we pack the pouches in and we want to mark on the labels, we will need a few more FPs to make the mark so we are waiting on that end. I think eventually we will go all Keyence on everything.
The FP-1000 is working way better than our inkjets did, we have had no issues and we have had it installed for over a year now. And we use it everyday, 24 hours a day, seven days a week, except for cleaning, that is roughly 10,800 pouches an hour when running 100%. The biggest thing for us is how reliable the unit has been, and the downtime has basically been zero due to equipment issues.

UV Laser Coders are designed as a direct replacement for thermal transfer overprinters (TTO). This light-based marking eliminates the need for ink ribbons required to transfer ink to the surface of the film with conventional thermal printers. The result is permanent, highly visible and damage-free marking without the need for special films.